Services

Indoor Pickup

Refrigerator/freezer pickup

In stock
Rebate $50 Rebate

Indoor Pickups have limited availability and longer lead times. If possible, move your appliance to an outdoor location and schedule an Outdoor Pickup for faster service. Otherwise, proceed with Step 1 below. You will be asked to sign a damage waiver before our team can work on the unit inside the home.

Please review the Eligibility and Program requirements tabs before beginning step one to ensure a successful pickup of your appliance.

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Program qualifications:

  • You must be an Xcel Energy residential electric customer living in Minnesota.
  • Natural-gas-only residential customers are not eligible.
  • You must be the owner of the refrigerator or freezer being recycled.

Appliance requirements for rebate:

  • You must not recycle more than four working units per household, per program year.
  • Your appliance must have a storage capacity between 10 and 30 cubic feet. Mini-fridges typically do not meet this capacity requirement to be eligible for participation.
  • Your appliance must be in working order (e.g., cooling and/or freezing and the ability to make ice) when inspected at the time of pick up.
  • Primary location (kitchen) and secondary location (garage/basement/other) refrigerators or freezers are accepted. Bottom freezers and side-by-side freezers can only be picked up from a main floor location.
  • Refrigerators and freezers must have been manufactured in 2021 or earlier.
  • Please ensure there is a clear path to the appliance.
  • Ensure pets are crated or removed during an in-home pickup even if they are friendly.
  • Ensure there is someone over 18 to release the appliance.
  • Ensure your appliance is empty and free of food or mold.
  • Ensure the water line is disconnected, our team is not able to disconnect it for you.
  • Elevator access is required if the refrigerator or freezer unit is located above a second floor.
  • Eligible units for a basement pickup; Dedicated Fridge, Dedicated Freezer and Fridge with Freezer on Top (all other types must be brought to the main floor by the customer).
  • Dehumidifier and window/room AC units can be taken if a driver is scheduled to pick up a refrigerator or freezer. Please note: There are no rebate incentives for dehumidifiers or window/room AC units.
  • We reserve the right to decline pickup for any appliance whose removal will put our team, the customer or the home at risk.